Expertise
Industries
Credentials
Education
MBA, Finance - University of Chicago Booth School of Business
Certifications
- Certified Business Analysis Professional (CBAP)
- UiPath RPA Developer
- Six Sigma Black Belt
Languages
English, Spanish
jennifer-parker
Senior Business Analyst & Automation Strategist
Experience
Projects
Clients
"The most valuable automation isn't about replacing people—it's about elevating what they can accomplish by removing the mundane tasks that drain their potential."
About jennifer-parker
Jennifer Parker brings over 12 years of experience in business analysis and process optimization to The Digital BA. Her career began in the financial services sector, where she led multiple process reengineering initiatives that resulted in significant cost savings and efficiency improvements.
Jennifer later expanded her expertise to healthcare, helping major hospital systems streamline their operations through intelligent automation.
Jennifer's approach combines rigorous analysis with practical implementation strategies. She excels at translating complex business requirements into actionable automation solutions that deliver measurable ROI. Her clients particularly value her ability to identify high-impact opportunities that can be implemented quickly while building toward a comprehensive automation strategy.
Before joining The Digital BA, Jennifer served as a Senior Process Consultant at McKinsey & Company and held leadership positions in operations at JPMorgan Chase.
She holds an MBA from the University of Chicago Booth School of Business and is a Certified Business Analysis Professional (CBAP) with additional certifications in RPA development and Six Sigma.
Case Studies
Global Bank Payment Processing Transformation
Industry: Financial Services
Challenge
A global bank was struggling with manual payment processing that resulted in high error rates, compliance risks, and excessive operational costs.
Solution
Jennifer led a comprehensive process redesign and RPA implementation that automated 85% of the payment validation and routing workflow while enhancing compliance controls.
Results
- 68% reduction in processing time
- 92% decrease in processing errors
- $4.2M annual cost savings
- Improved regulatory compliance
Healthcare Revenue Cycle Optimization
Industry: Healthcare
Challenge
A large hospital system faced significant revenue leakage due to inefficient claims processing and denial management.
Solution
Jennifer designed an intelligent automation solution that streamlined the entire revenue cycle, from patient registration to payment posting, with AI-powered denial prediction.
Results
- 43% reduction in claim denials
- 21-day reduction in accounts receivable days
- $8.7M additional annual revenue captured
- Staff redeployed to higher-value patient care activities
Work with jennifer-parker
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